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MS. REGINA NJERI NDIRITU

OffLine
Staff Information
PERSONAL DETAILS
Designation
SENIOR ICT TECHNICAL ASSISTANT
Corporate Email
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Job Category
Non-Teaching
Phone Number
+254 731 727 847
Division / Faculty
Division of Research and Extension
Directorate / Dept
DEPT OF INFORMATION COMM. TECH (ICT)
Main Campus - Njoro
Office Extension No.
3337
Address
536, Egerton
ACADEMIC QUALIFICATIONS

2019 - BSc. Computer Science Egerton University

2009 - Diploma in Computer Studies The Kenya Polytechnic University College

 

FIELDS OF SPECIALIZATION

Information Technology User Support ; Network Security ; Data Recovery Concepts, Cyber Security

WORK EXPERIENCE

Egerton University position:                 ICT Senior Technical Assistant

Roles

  • Offering Help Desk support for the different customers and users of systems in the University
  • Content Management and update on University website
  • Plan the acquisition of specific computer hardware and software, coordinate its introduction into the office, and manage its maintenance.
  • ERP System Management and Administration and offering training to users of such systems
  • Computer Hardware and Software installation, configuration, support and maintenance
  • Maintain the integrity and security of supported networks, servers, applications and endpoints to ensure organization is adequately secured against internal and external threats or attacks (both physical and software security)
  • Assist to maintain and manage ICT infrastructure systems including WAN, LAN and applications
  • Installation and configuration of new computers, printers, scanners and installation of programs, system maintenance corrective action in case of failure and periodically updating software.
  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.
  • Maintain the ICT equipment register, to provide a detailed analysis of equipment replacement needs and central ICT resourcing.
  • Training and guidance on use of implemented Systems.
  • Prepare monthly, quarterly and annual preventive maintenance reports as required.
RESEARCH INTERESTS

Big Data 

IoT

Cryptocurrency

Cyber Security

OTHER SOCIETIES
  •  INTERNET SOCIETY (KENYA CHAPTER)
  • WOMEN TECHMAKERS (KENYA CHAPTER)
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