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MS. AKUKU ATIENO JOYCE

OffLine
Staff Information
PERSONAL DETAILS
Designation
SNR TECHNOLOGIST
Corporate Email
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Phone Number
+254720930966
Alternative Phone No.
+254712203578
Personal Email
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Division / Faculty
Faculty of Environment and Resources Development
Directorate / Dept
NATURAL RESOURCES
MAIN CAMPUS
Office Extension No.
3100
Address
536,NJORO
ACADEMIC QUALIFICATIONS
  • 2018 to Date: Masters in Hospitality Management - Maseno University (Completed Course work, Research ongoing).
  • 2016: BSc in Ecotourism and Hospitality Management - Egerton University.
  • 2006: Postgraduate Diploma - Egerton University, Kenya
  • 2004: Higher National Diploma - Kenya polytechnic
  • 1990: Ordinary diploma - Kenya polytechnic.
FIELDS OF SPECIALIZATION
  • Hospitality Management
PROFESSIONAL QUALIFICATIONS
  • January  2013: Egerton University - Food Safety
  • March 2012: Egerton University - Capacity Enhancement in Research Publication
  • March 2011: Egerton University - Pedagogy & Academic Advising Workshop
  • 2009: Gateway Institute - Certificate in Micro-Computer Applications
  • May 2007: USAID & Pact Kenya - Advocacy Skills Training Workshop
  • 2007: Kenya Bureau of Standards - ISO 22000  Food Safety Management Systems and HACCP
  • 2007: Kenya Bureau of Standards - Certificate in Food Safety Auditor Course
  • March 2001: Egerton University - Performance Appraisal Training
  • April 1999:  Egerton University - Public Health Training
  • December 1998: Japanese Language Course (Elementary 1).
  • March 1992: Moi University - The Role of a Supervisor in Academic Environment
WORK EXPERIENCE

2010 to Date: Senior Technologist, Natural Resource Department, Egerton University

Duties and Responsibilities

  • Preparation, conducting and supervision of practical and theory classes.
  • Teaching food and bevarge knowledge, housekeeping operations, quantity food production, kitchen organization and food selection & preparation.
  • Participating in research and student projects.
  • Ensure that all scientific equipment are calibrated as per national and or international standards.
  • Supervise staff under my section.
  • Ensure all inventories are kept safe.
  • Ensure that health and safety standards are maintained in laboratories, workshops and fields.
  • Ensure service and maintainance of scientific equipment is done as per the operational instruction manuals.
  • Ensure that equipment spare parts and supply are available.
  • Ensure timely collection of school fee (bank slip) from Certificate students.
  • Organize timely teaching and attachment for Certificate students.
  • And any other duty due necessary by head of department

2006 - 2010: Senior Catering Manager, Catering Department, Egerton University

Duties and Responsibilities

  • Management of the catering operations, including breakfast, lunch and dinner services.
  • Efficient management of the teams, ensuring a high quality service.
  • Control and monitor the financial performance of the unit and to maintain costs within pre-budgeted targets.
  • Ensure all food is freshly cooked and prepared to a high standard as per service level agreement, Company policy and current legislation.
  • Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary
  • Ensure adherence to the Quality Management Standards (QMS);
  • Perform any other duty as may be assigned by the Chief Catering manager from time to time.

1994 – 2006: Catering Officer, Catering Department, Egerton University

Duties and Responsibilities

  • Planning menus in consultation with head cook.
  • Ordering supplies.
  • Hiring, training and supervising casual staff and motivating permanent ones.
  • Organising staff rotas.
  • Ensuring that health and safety regulations are strictly observed, recorded and archived.
  • Monitoring the quality of the product and service provided.

1991 – 1994: Cateress/Housekeeper, Catering Department , Moi University

Duties and Responsibilities

  • Responsible for the overall smooth operations of hostels and catering services in the University;
  • Implement policy decision for the department in consultation with relevant offices;
  • Custodian of the students hostels records;
  • Advise the Catering and Hostels Manager on the staff training requirements;
  • Supervise and appraise staff accordingly;
  • Responsible for the direction, organization, administration of programmes in the department;
  • Advise the University Management as required on operational matters;
  • Prepare staff establishments for catering section in consultation with other catering officers in the University;
  • Monitor and evaluate the performance of the department;
  • Responsible for preparing the annual budget (estimates) for the department;
  • Ensure adherence to the Quality Management Standards (QMS);
  • Perform any other duty as may be assigned by the Supervisor from time to time.

1990 – 1991: Pastry Chef, Giriama Apartment and Beach Hotel

Duties and Responsibilities

  • Plan, implement and manage daily operations
  • Prepare menus
  • Suggest new menu items
  • Understand visitors' preferences and make suggestions based on findings
  • Prepare a wide variety of goods such as cakes, cookies, pies, bread 
  • Decorate pastries using different icings, toppings so that they are appealing to the eye
  • Monitor supplies and ingredients necessary for daily operations 
  • Check quality of material and condition of equipment 
  • Train, guide and motivate pastry assistants 
  • Identify staffing needs and help recruit and train personnel
  • Maintain a clean cooking station
  • Adhere to health and safety standards
  • Keep abreast with the latest food and industry trends

Other Responsibilities

January 2013: Appointed Secretary to the ISO 22000:2005 Food Safety Team Egerton University.

2011 to Date: Academic Advisor and Coordinator for Certificate in Ecotourism & Hospitality Management.

August  2009:   Appointed Member of the Rapid Results Initiative on ISO Certification.

October 2008:   Appointed Secretary to the ISO 22000 Food Safety Team Egerton University.

KEY PROJECTS
  1. Honey processing, quality assuarance and utilization in catering and hotel industry.
  2. Consumer Behaviour Characteristics and Customers Choice of Restaurants in Nakuru Town, Kenya.
RESEARCH INTERESTS
  • Catering/Housekeeping.
LIST OF PUBLICATIONS
  1. Joyce Akuku, Honey Processing and Quality in Hospitality, Lambert Academic Publishing, ISBN 978-3-659-56576-2.

 

TEACHING AREAS

Undergraduates (ECOT)

  • Kitchen Organization and Food Knowledge
  • Accommodation Operation Management
  • Interior Decoration & Design.

Diploma (ECOT)

  • Catering and Cusine
  • Housekeeping Operation Management
  • Recreational Facilities Management
  • Hospitality Information System.

Certificate (ECOT)

  • Housekeeping Operation Management
  • Kitchen Organization
  • Food and Beverage Knowledge
  • Front Office Procedures
  • Industrial Attachment.
OTHER SOCIETIES
  1. Member of Ecotourism Kenya
REFEREES

Dr. Jane Kathurima

Department of Institutional Management and Hospitality

Technical University of Kenya

P.O.BOX 52428-00100

Nairobi

 

Prof. Gilbert O. Obwoyere

Department of Natural Resources

Egerton University

P.O.BOX 536-20115

Njoro.

 

Dr. Benard Kibet Kirui

Department of Natural Resources

Egerton University

P.O.BOX 536-20115

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