Please ensure Javascript is enabled for purposes of website accessibility Egerton University - DR MARGARET NGECI GITHIRI
Upload

DR MARGARET NGECI GITHIRI

OffLine
Staff Information
PERSONAL DETAILS
Designation
LECTURER
Corporate Email
This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone Number
+254723868248
Personal Email
This email address is being protected from spambots. You need JavaScript enabled to view it.
Division / Faculty
Faculty of Environment and Resources Development
Directorate / Dept
NATURAL RESOURCES
ACADEMICS
Office Extension No.
3397
Address
P.BOX. 775 - 00517, NAIROBI.
ACADEMIC QUALIFICATIONS
  • 2017:  PHD in Hospitality   Management

               Kenyatta University, Kenya

    2008:  MSC. Hospitality and     Tourism Management

                Kenyatta University, Kenya

    2002:  HND, Catering and   Accommodation Management

               Technical University of Kenya, (former Kenya Polytechnic)                   Kenya

                                                                                   

 

   

 

FIELDS OF SPECIALIZATION
  • Hospitality Management
WORK EXPERIENCE

 

March 2018 to Date :  Lecturer

January 2013 to March :  Assistant Lecturer, Egerton University

September 2011- March 2012 :  Part-time lecturer, Kenyatta University

1997 -1999 : Part-time Lecturer Kenya Hotel institute, Nakuru

 

 

RESEARCH INTERESTS

Food Hygiene and Safety, Tourism, Hospitality trends

LIST OF PUBLICATIONS

                                   

                                       Published Papers

1. Githiri, M.N, (2017). Influence of physical environment on customer       satisfaction and return intention in Kenyan rated Restaurant. Asian   Journal of Social Sciences Studies, Vol 2:11

https://doi.org/10.20849/ajsss.v2i1.82

2. Githiri, M.N, Khayiya, R and Mutisya, M (2016). Influence of service quality towards customer satisfaction and return intention: A study at rated restaurants. International Journal of Extensive Research, Vol: 6:9-15, ISSN: 2394-0301

3. Githiri, M.N, Okemo, P and Kiminywe, J (2014). Escherichia coli and Staphylococcus aureus contamination on ready to eat chicken at a hospital in Kenya. Asian Academic Research Journal of Multidisciplinary. Volume: 1, Issue: 22,  June 2014, ISSN: 2319- 2801

4. Githiri, M.N. Kiminywe, J and Okemo, P (2013). Knowledge in Food hygiene and hygienic  differ in food handlers at a hospital in Nairobi, Kenya. African Journal of Food Science and Technology. Vol 4 (1) pp 19- 24. ISSN: 2141-5455  http://www.interesjournals.org/AJFST

5. Githiri, M.N, Okemo, P and Kiminywe, J (2009). Hygienic practices and Occurrence of  Coliform and Staphylococcus on food at a public hospital in Kenya. Journal of Applied  Biosciences Vol. 27 : 1727 – 1731. ISSN: 1997-5902  http://www.biosciences.elewa.org/

Recent Publication

1. Githiri, M.N. (2020).Recovery Strategies for Service Failure and Customers’ Return Intention. A case of Classified Restaurants in Kenya. Journal of Tourism and Hospitality Management.Vol. 8 No. 1: 10-18.

DOI: 10.15640/jthm.v8n1a2 URL: https://doi.org/10.15640/jthm.v8n1a2

2. Githiri, M.N, (2019). Does Customers’ Expectations on Star Rating Always Predict Satisfaction? A Study Done in Kenyan Restaurants. International Journal of Humanities and Social Studies, Vol. 7:10 (10) : 81- 88.
DOI: http://dx.doi.org/10.24940/theijhss%2F2019%2Fv7%2Fi10%2FHS1910-016

3. Githiri, M,N, (2018). An examination of the relationship between perceived price fairness on Customer Satisfaction and Loyalty in Kenyan Star Rated Restaurants. International Journal of Scientific and Management, Vol: 6, Issue 10: 763-770, ISSN: 2321- 3418.

https://doi.org/10.18535/ijsrm/v6i10.em06
 

 

CONFERENCES & INVITED PRESENTATIONS

 

Conference Presented Papers

1.  Effect of Customer Satisfaction on Food Quality in Relation to Demographic Characteristics as a Result of Sustainable Practices; 6th International Conference on Capacity Building for National Sustainable Development/ Exhibition; 29-31 August 2018, Multimedia University Conference Centre, Nairobi, Kenya.

2.  Assessment of food hygiene, Knowledge and Practices of food handlers at a hospital in Kenya; African Nutritional Epidemiology Conference, Safari Park Hotel, Nairobi, Kenya, 4th- 8th October, 2010.

 

TEACHING AREAS

1.  Food and Beverage Production

2.  Food and Beverage service

3.  Front Office Operations

4.  Legal Aspects in Tourism and Hospitality

5.  Tourism and Hospitality Information System

6. Hospitality Management

7. Research project

 

OTHER SOCIETIES

 

Professional Affiliation

1.  Organization for Women in   Science for developing World (OWSD)

2.  Tourism Professional Association (TPA)

3.  Women Educational Research of Kenya (WERK)

 

Copyright © 2021 Egerton University
"Transforming Lives through Quality Education"